Personnel Practices of Flight Crew Officers and their Effective Performance of Thai National Airlines.

Personnel Practices of Flight Crew Officers and their Effective Performance of Thai National Airlines.

  • Chusak Rungsit

Abstract

The objective of this dissertation was to propose Personnel Practices of Flight Crew Officers and their Effective Performance of Thai National Airlines. The mixed methods research (Deduction and Induction) based on indepth interviews from 24 key informants for ground theory and for grand theory using instruments were 204 questionnaires for collecting data by a review of reports, research papers, and information retrieval via the internet. The Delphi and Matrix techniques, enhanced by face-to-face interviews, were also used to collect data. The population and sample were airlines administrative personnels in the Department Civil Aviation of Thailand officers, Boeing Company, Airbus Company and Thai Airways International. The data were collected by a review of reports, research papers, and information retrieval via the internet as well. The Delphi and Matrix techniques, enhanced by face-to-face interviews, were used to collect data. The Delphi Method is based on structured process for collecting and distilling knowledge from a group of experts by means of a series of questionnaires interspersed with controlled opinion feedback.  For this study, twenty experts in airlines completed questionnaires to determine the components in management strategy.  Moreover, the data were analyzed by median, mode and interquartile ranges and four professionals were asked to evaluate and verify the management model of the study.
Published
Dec 23, 2016
How to Cite
RUNGSIT, Chusak. Personnel Practices of Flight Crew Officers and their Effective Performance of Thai National Airlines.. Journal submission manual - ASEAN Journal of Management & Innovation, [S.l.], v. 3, n. 2, p. 73-84, dec. 2016. ISSN 2351-yyyz. Available at: <http://journal.stamford.edu/index.php/ajmi/article/view/622>. Date accessed: 21 july 2017.